Full IT Support
Our experience in this space is vast and we excel in being able to be flexible as there is never a 1 size fits all approach for everyone. Ultimately clients requiring full IT support do not just need engineers they need a full IT Department to bend and twist around their requirements, regardless of your size all companies benefit from:
- An IT manager, Someone to think what is in the best interest of the business and ensure you do not pay too much for the solutions you implement.
- Phone / Email helpdesk to be able to log and track your issues / projects
- A Tier 1 IT consultant to be able to deliver the most complex of projects and solutions
- A 2nd line desktop engineer who understand the business requirements and applications required to support your business.
- A 3rd line solutions engineer to be able to maintain your systems and deal with the most complex of issues
- An overnight operations team to alert the engineers Virus / Batch Issues / Backup Failures / Replication mismatches / Server Alerts
Regardless of size, turnover, or complexity all organisations benefit from a well structured IT team and 3G Vision can give this level of service for a monthly fee or as an on call solution.
Even if you had budget for 1 engineer full time who is going to cover holidays, sickness and weekend ? We are able to bend and twist to the way in which works for your business.
