IT & Operations Monitoring
This offering comes with our full support package but some clients we perform this function alone. With our Tier 1 experience we have engineered operational support monitoring processes to catch every last detail and report in a variety of methods to alert other systems or engineers of issues which have occurred. Each client that uses this services receives their own tailored report at the end of each night and detail of which can vary depending on the clients requirement. Please see below types of items we can monitor and alert for other clients:
- Backup / Restore Jobs
- Server patch alerts
- Virus identification / Update issues
- Network / Server / Workstation “UP / DOWN” status
- Replication jobs
- Offsite backup / BCP backup jobs
- Trade loads
- SQL / Database maintenance process
- Live state job issues
- Exchange data upload
- Market data refresh / uploads
